Virtual Job Tryout is a powerful tool for organizations that are looking to make more informed hiring decisions. By simulating realistic job scenarios, Virtual Job Tryout provides a more accurate and objective way of assessing a candidate’s fit for a particular job, reducing the risk of making a bad hiring decision.
- What is a virtual job tryout?
- How long is the virtual job tryout?
- How do I pass an online interview?
- How do I prepare for a virtual interview?
The Virtual Job Tryout assessment is a predictive modeling test that is used to help understand a candidate’s aptitude toward certain job-related tasks. The exam is primarily used to help employers determine how a candidate will perform in any given position before they are hired. This is similar to other aptitude tests in regard to the content. There is no specific knowledge needed to take the exam. However, a candidate may encounter questions that are more so related to the field in which they are applying.
Exam Details
The virtual job tryout assessment includes several sections, including:
- Situational Judgement — presents a candidate with hypothetical scenarios related to the job and assesses one’s ability to make a decision based on the information
- Ranking Activities – asks a candidate to rank activities in order of importance or urgency to establish a sensible workflow.
- Data Analyzing – presents a candidate with data and/or graphs and assesses one’s ability to understand the information being presented and form conclusions from it.
- Personality Test – seeks to understand an individual’s unique style and approach to their work by asking one to choose which option most aligns with what they would do in a given situation.
The sub-tests may vary slightly depending on the role that you are applying for or the industry that the role is in. Questions will also be tailored to an industry or level of employment. For example, a candidate for a managerial role will be asked more about decision-making, leadership, situational judgment, and more. Similarly, a candidate for a job in the education field is likely to encounter questions that are focused on these skill sets.
Exam Preparation
There is not one specific way to study for a test of this nature, especially when the questions are subject to change. The best way to prepare for the Virtual Job Tryout assessment is to seek out multiple practice tests that will expose you to the types of questions you can expect to encounter. With aptitude tests, the most important part is eliminating any additional factors that could play into your performance, such as stress, anxiety, or other feelings of pressure. By exposing yourself to practice exams, you can eliminate those factors to focus solely on your capabilities to handle your job.
Virtual job tryout assessment questions and answers
Here’s an example of a Virtual Job Tryout assessment question for a customer service role:
Scenario: You’re a customer service representative at a large retail company. A customer calls in and says that they received the wrong product. They ordered a red sweater, but they received a blue sweater instead. The customer is angry and frustrated and demands a refund.
Question: How would you handle this situation?
Here’s an example of a Virtual Job Tryout assessment question for a managerial role:
Scenario: You’re the manager of a team of sales representatives at a software company. Your team is responsible for selling a new software product to clients in the healthcare industry. One of your team members is consistently falling behind on their sales targets, despite receiving extensive coaching and training.
Question: How would you address this performance issue with your team member?
Possible answers:
A) Give the team member a verbal warning and threaten to terminate their employment if they don’t improve their performance. B) Schedule a one-on-one meeting with the team member to discuss their performance and identify any barriers to success. C) Assign the team member to a different role within the company where their skills may be better suited. D) Reduce the team member’s sales targets to ensure they can meet their goals.
Here’s a list of potential questions along with generalized answers:
1. Problem-Solving Question
Q: Describe a situation in which you had to solve a challenging problem at work. How did you approach it, and what was the outcome? A: In my previous role, I encountered a situation where [describe the situation]. I approached this by [outline your approach, such as gathering information, brainstorming solutions, consulting with colleagues]. Ultimately, we were able to [describe the positive outcome].
2. Communication Skills Question
Q: Can you provide an example of when you had to communicate a complex idea to someone who was not familiar with the subject? How did you go about this? A: I once had to explain [complex subject] to [audience]. I started by identifying what they already knew and then built on that knowledge. I used analogies, visual aids, and simple language to make the subject more accessible. In the end, they were able to understand and apply the concept.
3. Technical Question (specific to the role)
Q: How would you design a database schema for managing a library’s catalog? A: I would start by identifying the main entities, such as Books, Authors, Genres, and Users. I’d design tables for each, with appropriate relationships and constraints. The schema might include a Books table with fields like ISBN, Title, AuthorID, GenreID, etc., and corresponding tables for Authors and Genres. Proper indexing and normalization would be applied to ensure efficiency and integrity.
4. Teamwork Question
Q: Can you describe a time when you had to work closely with a team to achieve a goal? What was your role, and how did you contribute? A: In my last project, I worked with a team to [describe goal]. My role was [describe role, such as project manager or lead developer]. I contributed by [describe specific actions, like setting deadlines, providing support, or writing code]. We successfully achieved our goal through clear communication and collaboration.
5. Customer Service Question (if applicable)
Q: How do you handle a situation where a customer is unhappy with a product or service? A: I believe in actively listening to the customer’s concerns and empathizing with their situation. I would ask probing questions to fully understand the issue and then offer a solution that aligns with company policy and customer satisfaction. If needed, I would escalate the issue to a supervisor but ensure the customer feels heard and valued throughout the process.
Virtual job tryout assessment Delta
These insights might help you prepare for roles in areas like customer service, operations, or technical positions at Delta.
Customer Service Role
- Q: Describe a time when you had to handle an upset customer. How did you resolve the situation? A: (Your response here might focus on empathy, active listening, problem-solving, and adherence to company policies.)
- Q: What would you do if a passenger missed a connecting flight and was extremely frustrated? A: (Your answer could discuss how you would communicate the company’s policies, offer alternative solutions, and show compassion.)
Operations Role
- Q: How would you handle a situation where multiple flights are delayed due to weather, and you need to coordinate new schedules? A: (Your response here might highlight your organizational skills, ability to work under pressure, and capacity to collaborate with different teams.)
- Q: Describe a project where you had to analyze data to improve operational efficiency. A: (You might discuss specific data analysis tools you used, what you found, and how you implemented changes that led to measurable improvements.)
Technical or Engineering Role
- Q: Explain how you would approach troubleshooting a mechanical problem on an aircraft. A: (Your answer could detail a systematic approach, adherence to safety protocols, and collaboration with other experts.)
- Q: How do you stay current with the latest technology and regulations in the aviation industry? A: (You could discuss ongoing education, certifications, professional networks, and other methods for staying informed.)
Amazon Virtual Job Tryout answers.
Here’s how you might prepare for and approach some of these areas:
1. Problem-Solving
Prepare By: Reflecting on situations where you have analyzed problems, developed solutions, and implemented changes.
Approach: Use the STAR (Situation, Task, Action, Result) method to describe specific examples of how you have solved problems in the past.
2. Leadership
Prepare By: Considering your experience leading projects or teams, even in non-professional settings.
Approach: Discuss how you set goals, motivate team members, and handle conflicts. Emphasize results and what you learned from the experience.
3. Customer Focus
Prepare By: Thinking about times when you’ve gone above and beyond to meet a customer’s needs.
Approach: Highlight your ability to listen to customers, understand their needs, and find solutions. Share specific examples of how you’ve created positive customer experiences.
4. Technical Expertise
Prepare By: Reviewing the technical skills required for the role, and be ready to discuss your relevant experience and how you’ve applied those skills.
Approach: Provide examples of projects where you’ve used specific technologies or methodologies. Be ready to discuss how you stay current with emerging trends.
General Tips
- Understand the Amazon Leadership Principles: Familiarize yourself with Amazon’s 14 Leadership Principles, as they often guide the assessment process.
- Practice with Behavioral Questions: Expect questions that explore how you’ve handled specific situations in the past. Use the STAR method to structure your answers.
- Think Like an Amazonian: Focus on customer obsession, long-term thinking, innovation, and operational excellence in your responses.
- Be Honest: Don’t try to provide the “right” answer; instead, give genuine responses that reflect your skills and experiences.
Virtual job Tryout questions CVS
CVS Health is a prominent pharmacy, healthcare, and retail company in the United States. Their virtual job tryout assessment could include various questions tailored to different roles within the company. Here’s a general idea of what you might encounter based on some common positions.
Pharmacy or Health Services Role
- Q: How would you handle a situation where a customer has a question about their medication that you’re not sure about? A: I would tell the customer that I need to verify the information with the pharmacist or a knowledgeable colleague to ensure accuracy and then follow through promptly.
- Q: What would you do if a customer presented a prescription that you suspected might not be legitimate? A: I would follow the company’s protocol for such situations, including verifying the prescription with the prescribing healthcare provider and consulting with the pharmacist as needed.
Retail or Customer Service Role
- Q: Describe a situation where you had to deal with an unhappy customer in a retail setting. A: I would listen to the customer’s concerns, express empathy, and strive to resolve the issue in accordance with company policy, ensuring the customer leaves satisfied.
- Q: How would you prioritize tasks if you were assigned to stock shelves, assist customers, and manage the checkout during a busy shift? A: I would assess the immediate needs of the store and customers, prioritize tasks accordingly, and seek assistance from team members if needed to ensure efficient operations.
Management or Leadership Role
- Q: How would you motivate a team that’s falling short of its sales goals? A: I would analyze the underlying issues, communicate openly with the team, set clear and achievable targets, provide necessary support and resources, and recognize accomplishments to boost morale.
- Q: Describe a situation where you had to implement a new process or policy that was met with resistance from your team. A: I would explain the reasoning behind the change, seek input from team members, address concerns, provide training as needed, and monitor the implementation to make adjustments as necessary.
General Tips
- Know CVS’s Values: Understanding CVS Health’s values and mission can help you align your responses with what the company prioritizes.
- Use the STAR Technique: Consider the Situation, Task, Action, Result method for structuring your responses to behavioral questions.
- Prepare for Role-Specific Scenarios: Depending on the role, you might encounter questions or exercises specific to retail operations, pharmacy protocols, healthcare services, or other relevant areas.
- Be Honest and Authentic: Use real examples from your experience and be truthful in your responses.
