The Walmart Assessment Test is a critical part of the hiring process for many positions within the company. Whether you’re applying to be a retail associate, work in the supply chain division, or step into a supervisor role, Walmart uses specialized assessments to evaluate your fit for the job. Each test is tailored to the responsibilities and expectations of the role you’re applying for. Understanding how each one works can make a significant difference in how you prepare and perform.
Walmart Retail Associate Assessment
This assessment is for applicants applying to in-store hourly roles like cashier, sales floor associate, stocker, or personal shopper. The Retail Associate Assessment is designed to evaluate how well you can handle daily job challenges, interact with customers, and work in a team environment. It includes four main sections:
-
Work with Customers and Associates – This part presents situational judgment questions where you’ll need to choose the best and worst ways to handle common in-store scenarios. It measures your ability to respond to customers and coworkers professionally and effectively.
-
Handle Customer Transactions – This section tests your ability to manage tasks such as giving change, resolving purchase disputes, and processing returns. It involves basic math and logical reasoning, simulating everyday cashier duties.
-
Tell Us Your Story – These questions ask about your previous work experience, job reliability, and how you’ve handled various job-related issues in the past. It helps assess your work ethic and fit with Walmart’s culture.
-
Describe Your Approach – This is a personality-style questionnaire that looks at how you typically behave in work situations. It focuses on traits like dependability, teamwork, and integrity. Consistency in your answers is important since contradictory responses could negatively impact your score.
You must pass all sections of the Retail Associate Assessment to move forward in the hiring process. Failing one section results in a six-month wait before you can reapply for the same position.
Walmart Supply Chain Assessment
The Walmart Supply Chain Assessment is used for roles in Walmart’s distribution centers, such as freight handlers, loaders, maintenance workers, and administrative positions. Working in supply chain involves speed, safety, and accuracy, and the assessment reflects these priorities.
Key components of this test include:
-
Situational Judgment – Just like in the retail test, this section evaluates how well you respond to problems on the job. You’ll be tested on how you handle operational issues, safety protocols, and teamwork in a warehouse or logistics environment.
-
Problem-Solving and Reasoning – These questions assess your ability to interpret data, follow logical sequences, and solve basic math problems. These skills are vital in roles where time and inventory management are essential.
-
Attention to Detail – Candidates are evaluated on their ability to notice discrepancies, follow instructions precisely, and maintain quality control. This ensures the candidate can spot errors and reduce product loss or shipping mistakes.
The Supply Chain Assessment helps determine whether a candidate can handle physical labor, manage tasks efficiently, and support the distribution process without compromising safety or quality.
Walmart Supervisor Assessment
For candidates seeking a leadership role, the Walmart Supervisor Assessment (SEA) is an essential step. It evaluates a candidate’s leadership style, management skills, and ability to make sound decisions under pressure. Supervisors at Walmart play a crucial role in team performance, operations, and customer satisfaction.
Key elements of the assessment include:
-
Situational Leadership Questions – These are focused on how you would respond to team-related challenges such as conflict resolution, motivating employees, handling customer complaints, and ensuring compliance with company policy. The test checks for leadership potential and the ability to stay calm and effective under pressure.
-
Personality and Work Style Inventory – This part measures your traits in areas like assertiveness, planning, consistency, and collaboration. It helps Walmart identify candidates who align with their leadership principles and can foster a productive work environment.
To do well, candidates should have a solid understanding of Walmart’s operational priorities and demonstrate problem-solving ability, empathy, and strategic thinking.
Preparation Tips for All Walmart Assessments
-
Understand the Job Expectations – Know what’s expected in the role you’re applying for. Tailor your answers to show that you’re ready for the responsibilities.
-
Stay Consistent – In the personality and biodata sections, be honest but consistent. Mismatched answers may signal unreliability.
-
Practice Situational Judgment Tests – There are online resources that provide similar practice questions. These can help you learn how to approach these types of scenarios with logic and professionalism.
-
Brush Up on Basic Math and Logic – Especially useful for retail and supply chain tests where problem-solving is required.
-
Be Honest and Professional – Always respond in a way that shows integrity, dependability, and teamwork. These are key traits Walmart values in every position.
Start practice today and improve your hiring chances
Walmart interview questions and answers by position
Retail Associate (Cashier, Stocker, Sales Floor Associate)
Q1: How would you handle a difficult customer?
A1: I would stay calm, listen carefully to understand their concern, and respond respectfully. My goal would be to resolve the issue quickly or escalate it to a supervisor if needed, all while maintaining a positive and professional attitude.
Q2: How do you prioritize tasks when the store is busy?
A2: I focus on customer needs first. If multiple tasks need attention, I prioritize based on urgency and impact. I also communicate with team members to ensure everything gets done efficiently.
Personal Shopper / Online Order Filler
Q1: What would you do if you couldn’t find an item a customer ordered online?
A1: I would check with other departments or backstock areas. If the item is truly unavailable, I’d follow company procedures to offer a substitution or notify the customer promptly.
Q2: How do you ensure accuracy and speed when preparing online orders?
A2: I stay organized, double-check each order, and use the technology provided to track and confirm items. Speed is important, but I never compromise on accuracy.
Distribution Center Worker (Supply Chain)
Q1: How do you stay motivated in a physically demanding environment?
A1: I set small goals for each shift and focus on staying productive. I also remind myself that my work directly supports the stores and customers, which gives me purpose.
Q2: What would you do if you noticed a safety hazard?
A2: I would immediately report it to my supervisor and take steps to keep the area safe. Safety is everyone’s responsibility in a supply chain environment.
Walmart Supervisor / Team Lead
Q1: How do you handle conflict between two employees?
A1: I bring both team members together privately, listen to each side, and mediate a solution that aligns with company policy. My focus is on finding a fair and respectful resolution that allows the team to function smoothly.
Q2: What steps do you take to ensure store goals are met?
A2: I monitor performance metrics, communicate expectations clearly, motivate the team, and adjust plans as needed. I also provide ongoing feedback and support to ensure everyone is working toward our shared goals.
