The Volaris assessment test is a crucial step in the airline’s hiring process, tailored to evaluate candidates for various positions such as pilots, cabin crew, and corporate roles. For pilot applicants, the assessment typically includes cognitive aptitude tests, situational judgment evaluations, and technical knowledge questions to assess decision-making skills, technical proficiency, and adherence to safety protocols. Cabin crew candidates can expect assessments focusing on customer service scenarios, communication abilities, and teamwork, often through behavioral questions and role-playing exercises. Additionally, English proficiency is essential, with language assessments conducted to ensure effective communication with international passengers and crew members. Preparation is key; candidates should familiarize themselves with the specific requirements of their desired role and practice relevant skills to succeed in the assessment process.
Selection Process at Volaris
Volaris develops rigorous and extensive recruitment processes to select the best because their jobs are in high demand.
- Online application
- Pre-selection
- Interview – onsite or virtually
- There might be some testing or background checking depending on the specific role.
- Job offer
The process of hiring workers can take an average of 3 months, which will depend on the profile of the position.
Volaris assessment tests
The assessment tests that Volaris applies to its candidates allow the company to measure the candidates and find the right employees for the job.
Personality test
The personality test is a valid and essential tool used by the Valoris company to assess the candidate’s main behaviors in certain situations. This exam specifies if the contestant can hold the position properly.
The characteristics of their personality, their ways of acting, and of reactions to certain events are studied.
Logical reasoning test
With the logical reasoning test, Volaris examines the candidate’s psychological processes to process data or information. It measures the level of analysis and understanding of the environment.
The questions can be posed in texts, figures, tables, flowcharts, sequences of numbers, and letters.
Volaris Interviews
The Volaris hiring process typically involves:
- Online Application: Submit your resume and complete any required assessments.
- Initial Screening: A phone or video interview to discuss your background and interest in the role.
- Assessment Tests: Depending on the position, you may be required to complete aptitude or technical tests.
- In-Person or Panel Interview: A more in-depth interview focusing on your skills and experience.
- Final Interview: For some roles, a final interview with senior management or HR.
The entire process can take from a few days to several weeks, depending on the role and location.
Common Interview Questions by Role
Flight Attendant
- Why do you want to work for Volaris?
- How would you handle a difficult passenger?
- Describe a time you worked as part of a team.
- What does excellent customer service mean to you?
Pilot
- Can you walk us through your flight experience?
- How do you handle in-flight emergencies?
- Describe a time you had to make a quick decision under pressure.
- What do you know about Volaris’ operations and fleet?
Corporate Roles
- Why are you interested in joining Volaris?
- Tell us about your previous experience relevant to this role.
- How do you prioritize tasks when managing multiple projects?
- Describe a challenging situation at work and how you handled it.
