TJX Companies, the parent company of popular retail brands like T.J. Maxx, Marshalls, HomeGoods, Sierra, and Homesense, is a leading off-price retailer with thousands of stores across the U.S. and beyond. With opportunities in store operations, distribution centers, and corporate offices, TJX offers a diverse range of career paths. Whether you’re seeking a part-time retail position or a full-time leadership role, understanding the hiring process can help you land a job at TJX.
Step 1: Search and Apply
Visit the TJX careers website or check with local stores for open positions. You can apply for jobs in customer service, merchandising, stockroom, loss prevention, and store management. Each listing will outline specific qualifications and expectations, so tailor your resume to highlight your retail, teamwork, or customer service experience.
For warehouse and distribution center roles, visit the distribution section of the careers site, where you’ll find full-time and seasonal opportunities with competitive pay and benefits.
Step 2: Application Review and Screening
After submitting your application, qualified candidates may be contacted for a phone screening or invited directly to an in-person interview. Recruiters or store managers will assess your availability, interest in the role, and basic job qualifications.
For store roles, flexibility with scheduling (including weekends and holidays) is a big plus. For corporate roles, relevant education and work experience will be more heavily evaluated.
Step 3: Interview Process
The interview process varies depending on the role:
- In-Store Positions: Typically involve one-on-one or small group interviews with a store manager. Expect behavioral questions such as:
- “Tell me about a time you helped a difficult customer.”
- “How do you stay productive during downtime?” Show enthusiasm, a strong work ethic, and a willingness to be a team player.
- Distribution Center Positions: May include a skills assessment or walk-through of the work environment, followed by an interview focused on safety, productivity, and physical endurance.
- Corporate Roles: Expect multiple interview rounds, often with HR, department leads, and senior managers. These interviews focus on technical knowledge, collaboration, and culture fit.
Step 4: Job Offer and Onboarding
If selected, you’ll receive a job offer that includes details about pay, schedule, and start date. After accepting the offer, you’ll go through onboarding and training tailored to your role. Store employees are trained on policies, point-of-sale systems, safety, and customer service standards.
Start practice today and improve your hiring chances
Career Areas
| Part-time Sales Associate | Ottawa, ON, CA |
| Part-time Sales associate – Marshalls Heartland | Mississauga, ON, CA |
| Part-Time Associate, Winners, Stockyards | Toronto, ON, CA |
| 70120-Merchandise Associate | Queen Creek, AZ, US |
| Assistant Store Manager | Port Chester, NY, US |
| 70120-Merchandise Associate | Mesa, AZ, US |
| West Edmonton Mall | Edmonton, AB, CA |
| Part-Time Sales Associate, Marshalls Maple | Vaughan, ON, CA |
| Associé de magasin temps partiel, Winners Victoriaville | Victoriaville, QC, CA |
About The Company
TJX Companies is an American multinational off-price department store corporation.
Headquarters: Framingham, Massachusetts, United States
Subsidiaries
- Marshalls is an American chain of off-price department stores. Marshalls has over 1,000 American stores, including larger stores named Marshalls Mega Store.
- HomeGoods is a chain of home furnishing stores headquartered in Framingham, Massachusetts.
- HomeSense is a Canadian chain of discount home furnishing stores.
- Sierra is an online and brick-and-mortar retailer of off-price merchandise.
- The Cheyenne, Wyoming–based company offers products in categories such as outdoor recreation, fitness, adventure gear, and apparel, along with footwear, clothing, and home decor.
common interview questions with sample answers
1. Why do you want to work at TJX Companies?
Answer:
I enjoy working in retail and thrive in fast-paced environments. I’m drawn to TJX because of its strong reputation, commitment to value and customer satisfaction, and its team-oriented culture. I appreciate the variety of products and the excitement customers experience while shopping, and I’d love to be part of delivering that experience.
2. How would you handle a difficult customer?
Answer:
I would stay calm, listen to their concerns without interrupting, and show empathy. My goal would be to find a solution that aligns with company policy while ensuring the customer feels heard and respected. If needed, I would involve a supervisor to help resolve the issue professionally.
3. Describe a time when you worked as part of a team.
Answer:
In my previous retail job, we had a large delivery during a busy weekend. I coordinated with my coworkers to unpack, stock, and organize the items quickly. We communicated throughout the shift, divided the tasks evenly, and completed everything ahead of schedule while still helping customers effectively.
4. How do you stay productive during slower times in the store?
Answer:
I use slower periods to tidy shelves, restock merchandise, organize displays, and check for any pricing errors. I also make myself available to assist coworkers or help customers who may be browsing. Staying proactive ensures the store always looks its best and runs smoothly.
5. What do you know about TJX and our brands?
Answer:
I know TJX Companies owns T.J. Maxx, Marshalls, HomeGoods, Sierra, and Homesense. You’re known for offering brand-name merchandise at lower prices by using an off-price retail model. I admire the company’s ability to deliver value while maintaining a strong focus on customer satisfaction and store experience.
- TJX company’s number of employees is 280,000
- More than 4,300 stores in 9 countries
- Search current job openings to see if there is a career waiting for you!
- Find a job at TJX companies https://www.tjx.com/careers
