Steps in Telstra hiring process.

Telstra Application Process & Interviews at Telstra

The Telstra process usually begins with an online application where you submit your resume and possibly a cover letter. Some positions may require you to answer additional questions or complete an online assessment as part of the application.

How to Find a Job and Get Hired by Telstra Corporation
Questions and Answers about Telstra

  • How do you pass an assessment test?
  • What should I expect in an assessment test?
  • How long does it take for Telstra to hire?
  • How do you know if you passed a job assessment?
  • Do you need the experience to work at Telstra?
  • How do I practice for an assessment test?

Application Process & Interviews at Telstra

After the application deadline, the HR team typically conducts an initial screening to shortlist candidates based on their qualifications and experience.

There are five steps in our hiring process:

  1. online application – submit your application
  2. virtual interview
  3. security or background check
  4. assessment
  5. offers

Assessment Test

There are several behavioural questions you’ll need to complete, and it’ll take up to one hour to complete the video interview and online assessments.

Start practice today and improve your hiring chances

About The Company

Telstra Corporation Limited is an Australian telecommunications company that builds and operates telecommunications networks and markets voice, mobile, internet access, pay television, and other products and services. It is a member of the S&P/ASX 20 and Australia’s largest telecommunications company by market share.
Headquarters: Melbourne, Australia


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Explore jobs

Find opportunities in software and network engineering to marketing,

Throughout your career journey with Telstra, you’ll have access to many online accredited courses

  • Software Engineer
  • Customer Service Operator
  • Customer Service and Sales Consultant – QLD
  • Senior Workflow Specialist
  • Marketing Specialist
  • Customer Service Consultant – Defence
  • Services Sales Professional
  • Recruitment Team Leader
  • Senior Security Engineer
  • TSN Senior Retail Sales Representative

Telstra Interview Question

Interview questions at Telstra can vary widely depending on the role, department, and level of seniority. However, some general categories of questions you might encounter include:

Behavioral Questions:

  • Can you describe a situation where you had to work under pressure? How did you handle it?
  • Tell me about a time you led a team. What was your leadership style?
  • Describe a situation where you had to deal with a difficult customer or colleague. How did you handle it?
  • Tell us about a time you had to learn a new skill or technology to accomplish a goal.

Technical Questions:

  • (For IT roles) Can you explain the differences between TCP and UDP?
  • (For engineering roles) Describe a project where you had to optimize a network for performance.
  • (For customer service roles) How would you troubleshoot a customer’s connectivity issue over the phone?

Situational Questions:

  • How would you handle a situation where you have multiple deadlines colliding?
  • What would you do if you noticed a team member was not pulling their weight?
  • Imagine a customer is unhappy with their service and is considering switching to a competitor. How would you handle this?

Company-Specific Questions:

  • Why do you want to work for Telstra?
  • What do you know about our products/services?
  • How do you align with Telstra’s values or mission?

General Questions:

  • What are your strengths and weaknesses?
  • Where do you see yourself in 5 years?
  • Why did you leave your last job or why are you considering leaving your current job?

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