What are the Requirements to Work for FedEx?

Federal Express, better known as FedEx, is a multinational corporation under which companies such as FedEx Ground, FedEx Express, FedEx Freight, and FedEx Office operate. Hence, depending on the company you are interested in working with, the hiring process is relatively different.

  • What are the requirements for FedEx?
  • How do I pass a FedEx interview?
  • Why should FedEx hire me?
  • Do you need a resume to apply at FedEx?
  • What questions do they ask at a FedEx interview?
  • How long does it take to get hired by FedEx?
  • Do you need a degree for FedEx?
  • What does FedEx look for in employees?

Hiring Process

Below we will examine the overall hiring process from start to finish. Overall, it takes about 3-4 months to complete the process. But keep in mind that some variations may occur depending on the company, post, level of experience, and location.

FedEx Ground Hiring Process: FedEx Ground specializes in cost-effective, small-package ground shipping. The hiring process at FedEx Ground can differ slightly from FedEx Express. Applications are often submitted online or through job fairs. Candidates might have to undergo multiple rounds of interviews, depending on the position. Background checks and drug screenings are standard. Orientation is provided for new hires, followed by specialized training relevant to the job position, ensuring efficiency and safety in operations.

FedEx Hiring Process for Package Handler: Package handlers are essential to FedEx’s daily operations. Typically, the hiring process for this role is straightforward. It starts with an online application or through walk-in applications at hiring events. Candidates often participate in a sort observation, which gives them an overview of the job responsibilities. Those selected proceed with interviews. A background check and a potential drug test might be mandated. Once cleared, candidates attend an orientation to understand FedEx’s culture and operational standards. Training sessions are conducted to equip package handlers with the necessary skills to handle and sort packages efficiently.

Job Application

Like many other multinational companies, FedEx uses an Applicant Tracking System (ATS) to review candidates for open positions. To apply, you need to create an online profile ad:

  • Fill out a short questionnaire
  • Upload your CV/resume
  • Include a cover letter
  • Submit any other additional information (e.g., references, legal documents)

To ensure that the system chooses you as an adept candidate, remember to include similar keywords to those presented in the job description.


If your profile passes the system’s filter, you will be asked to complete a series of online assessments. Depending on the job, evaluations range from personality and behavioral tests to typing and accounting examinations.

Caliper Personality Test

The company usually uses the Caliper Personality Test to assess a candidate’s profile. The Caliper tests are multiple-choice exams with an average of 180 questions. Often, they do not have a time limit or ‘right/wrong’ answers. Thus, do your best and try not to overthink your responses.

Personality Test for a Pilot’s Position and Manager Position at FedEx

Start practice today and improve your hiring chances

Hogan Personality Inventory (HPI)

The Hogan Personality Inventory is very similar to a personality test but focuses on human interactions. In other words, this test will examine how you work, how you lead, and how you behave within a team. This information allows employers to predict how successful a candidate will be.

Typing Assessment

More often than not, candidates applying to customer service positions will be asked to complete a typing assessment. This type of examination is very straightforward as it determines how quickly you process and type information.

Accounting & Logic-based Evaluation

Corporate positions require more in-depth evaluations, some of which can include accounting and logic-based tests. Generally, this type of examination is a multiple-choice test. It includes a variety of subjects such as accounting terms, memorization, coding, inductive/deductive reasoning, mathematical operations, and more.

Interview questions

If you are applying to technical positions, additional assessments will be required. Moreover, if English is not your first language, depending on the location, you might have to take an English proficiency exam.

After successfully passing the online assessments, you will be asked to schedule a face-to-face interview. Usually, interviews are conducted by a panel of hiring managers and HR representatives.

Unlike other companies, FedEx’s discussions focus solely on a candidate’s competencies. Thus, expect questions related to your previous job experiences, situation-based questions, and a few job-specific questions.

  1. What can you bring to FedEx that will make a difference?
  2. Describe a challenging situation you faced in a previous job and how you dealt with it.
  3. How do you handle tight deadlines and high-pressure situations?
  4. Can you discuss a time when you had to handle a dissatisfied customer? How did you resolve the situation?
  5. How do you prioritize multiple tasks when everything seems urgent?
  6. Why should FedEx hire you over other candidates?
  7. What do you know about FedEx and its operations?
  8. How do you feel about working in a fast-paced environment?
  9. Describe a time you had to work as part of a team. What was your role, and what did you learn from the experience?
  10. How do you ensure safety in your daily tasks?

As a result, expect questions like:

  • Tell us about a time when you failed to solve a customer’s problem.
  • If your previous teammates/co-workers had to describe you, what would they say?
  • Please describe your management style.

Background Checks & Drug Tests

Before extending an official job offer, the company will conduct a thorough background check and drug tests to make sure you are indeed the right fit for the company.

FedEx Salaries

  • Fed Ex Ground Package Handler 12$ – 13$ per hour
  • FedEx Package Handler 12$ – 13$ per hour

Open position 1,300
Number of employees: more than 360,000
Headquarters: Memphis, Tennessee, United States

Package HandlerResponsible for loading, unloading, sorting, and scanning packages. Ensures timely and accurate delivery of packages.
Courier/DriverDrives the delivery vehicle and delivers packages to both businesses and residential customers. Ensures package integrity and timely deliveries.
Customer Service AgentHandles customer inquiries, complaints, and package tracking. Provides general information about FedEx services.
Operations ManagerManages daily operations at FedEx centers. Oversees package handlers and other staff, ensures safety and efficiency in the operations.
Maintenance TechnicianEnsures all machinery, vehicles, and facilities are in working order. Performs regular maintenance checks and repairs as necessary.
Flight OperationsManages the air logistics of FedEx. This includes pilots, air traffic control, and maintenance of aircraft.
Sales ExecutiveDrives sales by reaching out to potential businesses and individual customers. Maintains relationships and provides solutions tailored to customer needs.
IT SpecialistEnsures the technological side of FedEx runs smoothly, from website and app functionality to internal software and tools.

In The News

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FedEx Express adds extra flight on US-UAE route

3 thoughts on “What are the Requirements to Work for FedEx?

  1. The company is very focused on employee engagement. lost of room for growth. You must to be good at salary negotiations.

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